FAQs

Do you have a physical catalog?

 

No, sorry. Nutricity is an online retailer only, but, luckily for you, our entire catalog of products is available right here on the site for you to browse at any time and, unlike a paper catalog, you can search through ours and customize your browsing experience, too!

If an item I ordered goes on sale or is cheaper on another site after I purchased it, will Nutricity price match?

No, sorry. At this time, Nutricity is not able to price match, as items are sold at the price they were at the time of the sale. However, we constantly have specials on several items throughout the store at any given time, and if a certain brand has a sale on items on another site, it’s probably on sale here, too! Take a look around and check out the homepage to see all of our specials. We also offer a newsletter to keep you up to date on all the specials we will be having on our site!

I want this certain item, but it's showing as out of stock. What can I do now?

Nutricity is very sorry that the item you need is out of stock. We always try our best to keep items in stock and available to purchase. Occasionally, items will not be available from the manufacturer or become discontinued. Please check back frequently to see if the item is available or email one our customer service representatives as they will be happy to keep you updated if the item becomes available again for sale. We do not put items on hold, however, as everything we sell is on a “first come, first served” basis.

Is the item I want going to go on sale soon?

Unfortunately, Nutricity is not able to announce ahead of time whether specific items will be going on sale or not as sales on specific items are determined by the manufacturer. Items that do go on sale, though, will be marked as such on the day of. Nutricity does have its own sales, however! If we are planning on having a large scale sale, we’ll be sure to let you know as soon as we can and advertise it on our site! You can also subscribe to our newsletter to have these deals e-mailed to you, so you’ll always be up to speed on the many deals we have going on at any time!

Does Nutricity offer gift cards?

Sorry, but as of right now, Nutricity does not offer gift certificates or gift cards.